At Choco King we want to put a smile on your face, not only with our delicious chocolates but also with our fantastic customer service. We also want to ensure we bring you our great products and service in the right way, so below are our terms and conditions which apply when you are ordering products from our website and which we regularly update in line with legal requirements.
Don’t worry, the conditions do not affect your legal or statutory rights – you can find out more information about your rights from your local Citizens Advice Bureau or Trading Standards office.
We will either reship the item or replace it with another of equal or greater value. A replacement or exchange will be shipped within 5 days. Due to the perishable nature of our chocolate, all claims submitted without proper support will not be eligible for reshipment. Choco King reserves the right to limit replacements. Refunds are not offered.
We make sure that we handle any personal information you provide to us in accordance with the Data Protection Act 1998. If you’d like even more info on this we have a separate section on Our Privacy Policy so please take a look at that.
Any documents or links which we refer to in these terms and conditions form part of these terms. Please read these terms and conditions carefully and check you understand them before ordering products from our site. By ordering any of our products, you agree to be bound be these terms and conditions (including our privacy policy, delivery information and terms and conditions relating to promotions.)
Chocolate Trees and Chocolate Eggs are advised are advised not to be shipped to other countries beyond Cyprus due to their extremely sensibility. If these products arrive damaged to a destination anywhere out of Cyprus then the company does not accept any responsibility.
We may change these conditions from time to time to reflect changes in how we accept payment from you or changes in relevant laws and regulatory requirements. Each time you order products from us, you should check these terms and conditions to make sure you understand what terms will apply to our contract with you at that time.
